Terms of Service

Crew & Cost

Last updated: August 14, 2026

Effective date: August 14, 2026
Last updated: August 14, 2026

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and 1Site2See, LLC, an Alabama limited liability company ("1Site2See," "we," "us," or "our"), governing your access to and use of Crew & Cost, including the website at crewandcost.com and the application at app.crewandcost.com (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

2. Description of the Service

Crew & Cost is a web-based software application for trade contractors that provides tools for job costing, bidding and estimating, project scheduling, invoicing and accounts receivable, workforce and certification tracking, contractor license tracking, and safety incident recordkeeping.

The Service is a recordkeeping and calculation tool. See Section 11 (Disclaimers) for important limitations on what the Service is and is not.

3. Accounts and Organizations

Account registration. You must provide accurate, current, and complete information when creating an account and keep it updated. You are responsible for safeguarding your login credentials and for all activity that occurs under your account.

Organizations. When you sign up, an organization (your company workspace) is created. All data you enter belongs to that organization.

Roles. The Service provides three roles with different permission levels:

  • Owner — full access, including financial data, billing, and team management
  • Manager — operational and financial access, without billing or team management
  • Field — limited access appropriate to field personnel

The Owner is responsible for assigning appropriate roles and for the actions of all users they invite.

Seats. A "seat" means one user account with access to your organization, regardless of role or how frequently that user logs in.

Eligibility. You must be at least 18 years old and capable of forming a binding contract. The Service is intended for business use and is not directed to consumers or to children.

4. Subscription, Pricing, and Trial

Free trial. New organizations receive a 14-day free trial. During the trial, the Service is limited to 3 seats and 5 active jobs. No payment method is required to begin a trial.

Trial expiration. If you do not subscribe before your trial ends, your organization's access will be suspended. Your data is retained as described in Section 9.

Subscription pricing. The Service is offered on a single plan:

  • $49.00 USD per month, which includes 3 seats
  • $10.00 USD per month for each additional seat beyond the first 3

Seat changes and proration. Your subscription quantity reflects the number of seats in your organization. When you add or remove a user, your subscription is updated automatically and the change is prorated by our payment processor and reflected on your next invoice.

Automatic renewal. Your subscription renews automatically each month and your payment method will be charged the then-current fee, including any additional seat charges, until you cancel. You may cancel at any time as described in Section 6.

Price changes. We may change our pricing. We will give you at least 30 days' notice before a price change takes effect for your subscription, sent to the email address associated with your account. Continuing to use the Service after the change takes effect constitutes acceptance of the new price.

Taxes. Fees are exclusive of applicable taxes. You are responsible for any sales, use, or similar taxes, excluding taxes based on our net income.

5. Payment

Payments are processed by Stripe, Inc. We do not collect, receive, or store your full payment card details. Your use of payment services is also subject to Stripe's terms and privacy policy.

Failed payments. If a payment fails, your organization will enter a limited-access state in which existing data remains viewable but new entries and changes cannot be saved. We will attempt to collect payment according to our payment processor's retry schedule. If payment ultimately cannot be collected, your subscription will be canceled and access suspended as described in Section 9.

No refunds. All fees are non-refundable. We do not provide refunds or credits for partial months, unused seats, or periods of non-use. This includes cancellations made mid-billing-period.

6. Cancellation

You may cancel your subscription at any time through the billing portal available in your account settings.

Upon cancellation:

  • Your subscription will not renew
  • You retain access through the end of your current paid billing period
  • At the end of that period, access is suspended and Section 9 applies

We do not require advance notice, and there is no cancellation fee.

7. Your Data and Content

You own your data. As between you and us, you retain all rights to the data, records, files, and other content you or your users enter into or upload to the Service ("Customer Data"). We do not claim ownership of Customer Data.

Our license to operate. You grant us a limited, non-exclusive license to host, store, process, transmit, display, and back up Customer Data solely as necessary to provide, maintain, secure, and support the Service, and as otherwise permitted by our Privacy Policy.

Data about your employees and third parties. Customer Data may include personal information about individuals who are not our users — including your employees, crew members, and subcontractors — such as names, contact details, certifications, compensation information, and safety incident records.

You represent and warrant that:

  • You have all necessary rights, permissions, and lawful basis to collect this information and to provide it to us for processing
  • You have given any notices and obtained any consents required by applicable law
  • Your use of the Service complies with all laws applicable to employee and personnel records in your jurisdiction

We process this information on your behalf and at your direction. See our Privacy Policy for details.

8. Your Responsibilities

Accuracy. You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data. The Service performs calculations based on what you enter; incorrect inputs produce incorrect outputs.

Compliance. You are solely responsible for your compliance with all laws and regulations applicable to your business, including but not limited to contractor licensing requirements, OSHA and workplace safety recordkeeping and reporting obligations, employment and wage laws, tax obligations, and lien and payment statutes.

Acceptable use. You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Service, other organizations' data, or related systems
  • Probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures
  • Reverse engineer, decompile, or attempt to derive the source code of the Service
  • Use the Service to transmit malware or any harmful code
  • Resell, sublicense, or provide the Service to third parties as a service bureau
  • Use automated means to access the Service in a manner that imposes unreasonable load
  • Share account credentials, or use a single seat for multiple individuals

9. Suspension, Termination, and Data After Termination

Suspension for non-payment or trial expiration. If your trial expires without a subscription, or your subscription is canceled or ends for non-payment, your organization's access to the Service will be suspended.

Data export. Upon suspension, an authorized Owner may export core organization records — including jobs, cost entries, invoices, and payments — in CSV format through the Service. We provide this export capability for at least 30 days following suspension.

Data retention and deletion. We retain suspended organization data for 90 days following suspension, after which it may be permanently deleted. You may request earlier deletion at any time as described in our Privacy Policy. Deletion is permanent and irreversible.

Termination by us. We may suspend or terminate your access immediately if you materially breach these Terms, if we reasonably believe your use poses a security risk or exposes us or others to legal liability, or if required by law. Where practical and lawful, we will provide notice and an opportunity to cure.

Termination for convenience. We may discontinue the Service or terminate your subscription for convenience upon 60 days' written notice, in which case we will provide a pro-rata refund of any prepaid fees covering the period after termination, notwithstanding Section 5.

Survival. Sections 7 (ownership), 11, 12, 13, 14, and 16 survive termination.

10. Intellectual Property

The Service, including all software, design, text, graphics, logos, and documentation, and all intellectual property rights therein, are and remain the exclusive property of 1Site2See, LLC and its licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription term. No other rights are granted.

Feedback. If you provide suggestions or feedback about the Service, we may use it without restriction or obligation to you.

11. Disclaimers — Please Read Carefully

THE SERVICE IS A RECORDKEEPING AND CALCULATION TOOL. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL JUDGMENT OR PROFESSIONAL ADVICE.

Specifically, and without limitation:

Not accounting or financial advice. Job costing figures, profit and loss statements, percent-complete revenue recognition, work-in-progress calculations, and all other financial outputs are calculations based on data you provide. They are not audited, are not prepared in accordance with GAAP or any other accounting standard unless you independently ensure this, and do not constitute accounting, bookkeeping, tax, or financial advice. Consult a qualified accountant.

Not legal or licensing advice. License and certification tracking features, including expiration alerts and jurisdiction resource information, are provided for your convenience only. Licensing requirements vary by jurisdiction and change over time. We do not guarantee that license information in the Service is accurate, complete, or current, and we are not responsible for any lapsed license, missed renewal, penalty, or loss of licensure. Verifying your licensing status with the relevant licensing authority remains solely your responsibility.

Not safety or OSHA compliance advice. Safety incident tracking, OSHA recordable designations, and TRIR calculations are recordkeeping aids based on your inputs. They do not constitute OSHA compliance, do not satisfy any regulatory filing or posting obligation, and are not a substitute for a qualified safety professional. You remain solely responsible for all workplace safety obligations, recordkeeping, and reporting.

Notifications are not guaranteed. The Service may send email alerts regarding license expirations, certification expirations, and bid follow-ups. Email delivery is not guaranteed. Alerts may be delayed, filtered, blocked, or fail to send for reasons within or outside our control. You must not rely on these alerts as your sole method of tracking deadlines.

Availability. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT OFFER A SERVICE LEVEL AGREEMENT OR UPTIME GUARANTEE.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No indirect damages. IN NO EVENT WILL 1SITE2SEE, LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, CONTRACTS, ANTICIPATED SAVINGS, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Liability cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Specific exclusions. WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR: lapsed or expired licenses or certifications; missed bid deadlines or follow-ups; regulatory penalties, fines, or citations; underbid or unprofitable jobs; inaccurate financial reporting; undelivered or delayed email notifications; or any decision you make in reliance on the Service.

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless 1Site2See, LLC and its members, officers, employees, and agents from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data, including any claim that it infringes or violates the rights of a third party; (b) your violation of these Terms or applicable law; (c) your collection, use, or disclosure of personal information about your employees, crew members, or other third parties; or (d) your use of the Service.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Alabama, without regard to its conflict of laws principles.

Venue. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Madison County, Alabama, and you consent to the personal jurisdiction of those courts.

Informal resolution. Before filing any claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days.

15. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will notify you by email to the address associated with your account or by prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may cancel your subscription.

16. General

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.

Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, or failures of third-party service providers.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between us.

Notices. We may provide notices to you by email to the address associated with your account or by posting in the Service. You may provide notices to us at the address below.

17. Contact

1Site2See, LLC
10221 County Road 49
Heflin, AL 36264
Email: info@1site2see.com

Crew & Cost is a product of 1Site2See, LLC.